The insurance industry may be known for web pages full of complicated jargon and headaches, but chatbots are changing this. They’re helping with everything from finding the right policy to settling claims, and have many additional advantages as well. Related: Top Chatbot Business Use Cases You Might Not Know (Part 1) Answering Frequently Asked Questions […]
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The travel industry isn’t limited to hotels and airlines and neither are the potential roles for chatbots. Travelers have welcomed bots into multiple stages of their journeys, allowing them to find exactly what they’re looking for when they need it. Here are the most interesting ways chatbots are stepping up to make trips better. Saving
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Chatbots are evolving and the hotel industry is taking full advantage of all the ways AI can provide a more personal touch for their guests. Hotel chains are thinking above and beyond initial interactions and have begun to implement their own brand of chatbots to cater to guests before, during, and after their stay. Here are
We lead busy lives, and that can lead people to delay or ignore the things that are important. Healthcare is one of those things. No one likes to go to the doctor, but chatbots are here to help. Here are some advantages of using Chatbots in healthcare. Immediate Consultation Avoid the wait times at the
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The first contact customers have with brick-and-mortar businesses is often their online presence. A good website is an obvious necessity, but a chatbot is a valuable addition. Many people use their smartphones while inside the store to get information. Using a chatbot is faster than flagging down a sales representative, and it’s always available. Related:
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Airlines have a long history of less than stellar customer service, but chatbots are promising to change that narrative. The introduction of AI-powered bots are allowing airlines to connect with customers more directly, leading to streamlined processes and quicker response times. Related: 5 Ways Chatbots are Guiding Travelers: Chatbots in Travel Industry Chatbots for searching
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Students everywhere carry their mobile phone with them. It contains everything they need and is their connection to the world. However, the ‘phone’ aspect of the device is fading away. Instead of making calls, many individuals would rather use instant messaging apps. This trend started a with the popularity of SMS and has only surged
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