Chatbots are pieces of software that make use of artificial intelligence to provide the program with the ability to handle a conversation via auditory or textual methods. They are typically used on dialog systems for various purposes including customer service or information acquisition. They can sometimes be classified into usage categories such as conversational commerce (e-commerce via chat), analytics, customer support, developer, education, tools, finance, games, marketing, news, travel and much more.
Similar to a ‘Robot’, such programs were designed to simulate how a human would behave as a conversation partner. Most chatbots are now accessed via virtual assistants messaging apps, or via individual organizations. Some more recent chatbots also combine real-time learning with evolutionary algorithm organizations that optimize their ability to communicate base on each and every conversation held.
Many companies’ chatbots run on messaging apps such as Facebook Messenger, we chat, WhatsApp, live chat, Slack and more. They are generally used for B2C customer service, sales, and marketing. They have also been incorporated into devices such as toys. The process of creating a chatbot is somewhat similar to the development of a web page or a mobile app. It can be divided into Design, Building, analytics, and maintenance.
What is the Streamlabs Chatbot?
Streamlabs Chatbot is a live streaming program that allows you to interact with your customers. It is a program developed for Youtube, Twitch, or Mixer. These provide entertainer and moderation features while you stream. It allows you to interact with your viewers at the same time as playing games or downloading any content. You would need to create a separate account to set up the ‘bot’.
Once you have connected your ‘bot’ account to either your switch or YouTube streamer account, you would need to generate a token and authorize it. This will connect the two together. You can then add a moderator or an editor who will have the ability to access and add all of your commands to your channel or game. You can create ‘commands’ in chat.
General Commands
The quick start commands will generally include:
√ Uptime
√ Stats
√ Time
√ Date
√ Top 5 Points
√ Top 5 Hours
√ Follower count, Follower date and Follower length
√ Account creation
√ Retweets
√ Hosting
√ Shoutouts
√ BTTV Emotes
√ Opportunity to give points
√ Current and next song with details
Twitch API commands are slightly different. It basically duplicates the API queries to Twitch chat. Some of the commands have optional abilities which enable you to customize your query results in relation to each command. These can be for the precision in time zone, follow count, follower dates, directions, e.g. ascending to descending order or vice versa. Other commands can include game-specific commands and API commands.
The commands in Streamlabs include timers, games, currency, mini-games, polls, events, scripts and much more. Users are also able to create custom commands to provide an even better app experience.
How to Get Started
You will initially create a separate Streamer account on either Youtube, Twitch or Mixer. A Bot account will then need to be created, before generating an authorization token in your streamer account. This will enable you to merge the two together. To enable integration with Streamlabs extension, you would need to connect to your account and then generate a token, once you have generated the token, copy it before returning back to your bot.
The process is typically the same for Twitch bot and Streamlabs extension. The bot automatically generates text files that can be used to display information on the stream. These files can be found in the bots install directory.
Elements and Features
The features include Dashboard, commands, timers, quotes, extra quotes, counter, give away, sound files, currency, betting, poll, mini-games, heist, events, song request and more. With the Discord tab, this allows you to activate specific functionality to work, in regards to timers. It automatically assigns a role to everyone and announces when the streamer has gone live.
The usage tab allows you to change where and how commands can be used. Whether it be chats, whispers, discord.
Benefits for All
A streamer and the streamer community will get numerous benefits. Some of their benefits include special emoticons to use in streams chatroom, the opportunity to gain a recurring source of income, the options to create sub-only chatroom and opportunities to create special competitions and reward their subscribers. Online chatbots save time and efforts by automating customer support. The opportunities provided by chat vary far and wide. These range from giving responses to customer inquiries to sending money to friends. They are also used for a variety of business tasks such as organizing meetings and reducing overhead costs.
Businesses need chatbots in this day and age for various purposes, as they can also help with eliminating routine tasks, and the processing of multiple requests. According to this research, a study concluded that the main reasons that motivated people to use chatbots were based on productivity, curiosity, entertainment, and social and relational factors.
Chatbots can help to improve customer service, streamline the shopping process, personalize communication, improve a response rate and automate repetitive tasks.
Defining the Purpose and Goals
When creating or using chatbot for your business, you should think about what you are aiming for. What do you want your chatbot to do and what are its main purposes? Define the goals. Think about how you prefer or want to interact with your customer’s. This could be via your website, mobile app, Facebook, WhatsApp or any other kind of messaging platform.
Choose a way of creation. This may include the use of a readymade chatbot, or consider building a hot from scratch. Think about the algorithm of its actions before developing a database of answers, and ensure to test the work of the chatbot.
Among the advantages of creating a bot from scratch are that they will be fully compliant with your needs, you will have total control over all data it receives and an opportunity to easily make corrections.
